BAD COMPANY!!! - Customer Service Representative (CSR) SanMar Employee Review

1.0
Oct 10, 2024
Recommend
CEO approval
Business Outlook

Pros

The ONLY good thing about this company is the work life balance.

Cons

I worked for SanMar for 7 months, in my time there I was treated unkindly and unfairly by the management team for Inside Sales. This company expects you to uphold their “family values” but management does not follow those same values! I had been targeted by one of the Inside sales managers since the beginning of working here. I was continuously targeted and accused of multiple things, without solid evidence to prove that I had done the things they were accusing me of. I was told multiple times by the manager that I would not receive a bonus, with a smile on her face like it made her happy. I would get smirked at, scoffed at, treated like a liar. I was exceeding my standards when I first started, after sharing about my learning disability, I noticed a huge change in my performance/”mistakes” I was making, and noticed that I was being accused of more and more things with a continued lack of evidence. This company does not value their employees, and will fire you if you are sick and need to leave.

Explore other reviews about SanMar

5.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Super friendly, hybrid, fun activiites, awesome employee discounts, amazing cafeteria, very relaxed work environment. PTO included

Cons

Not many except for that the interview process lasted a long time and you can find yourself without a ton of work to do. Pay is $25/hr which is just decent.

3.0
Jul 6, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

consistent schedule no weekends decent health and other benefits

Cons

lower pay, many people have second jobs increasing levels of inconsistency, bureaucracy, and ambiguity during quick growth

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