Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Santander

      Engaged Employer

      Santander reviews

      sell sell sell - Personal Banker Santander Employee Review

      1.0
      May 17, 2018
      Personal banker
      Recommend
      CEO approval
      Business Outlook

      Pros

      reliable wage, have met some wonderful people.

      Cons

      branch closures targets now concealed as 'expectations' home insurance is the number 1 driven product work/life balance increase in expected customer appointments, previous around 5/6 appointments a day but now barely given time to breathe along side having to fufil other tasks such as bcls/precalls/aml/pod cover ect observations constantly during your appointments for 'coaching' which makes you feel as if you cannot do your job and customers pass comment that you are in training ect. makes you feel as if you arent trusted in your role. no progression opportunities, and if they do arise and you apply you can already guess who will get the role based on who is liked ect...

      Explore other reviews about Santander

      5.0
      Jul 7, 2026
      Product manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work life balance, smart colleagues

      Cons

      Too top down, chaotic strategy, layoffs

      4.0
      Jun 4, 2026
      Personal banker
      Recommend
      CEO approval
      Business Outlook

      Pros

      Of all the companies I have worked for, Santander has had the strongest training program. The training was comprehensive, well-structured, and especially valuable for employees who are new to the banking industry. Additionally, Santander's ONE software is by far the most intuitive and user friendly banking platform I have used, making it easy to learn and navigate while supporting efficient daily operations.

      Cons

      Like most retail banking roles, there is a strong sales component. With fewer customers visiting branches due to online banking and ATMs, much of the day is spent making outbound calls to existing clients, trying to set appointments, and push products and services. While I understand the importance of sales in the industry, I personally felt there was significant pressure to prioritize sales goals over relationship building and client service, which I was not comfortable with.

      See reviews by: Helpful|Rating|Date|All
      Related searches: Santander jobs | Santander salaries | Santander benefits | Santander interviews | Santander conversations
      Santander reviewsSantander Personal Banker reviewsSantander review