2.0
Jul 6, 2013
Current employee
Denver, CO
Recommend
CEO approval
Business Outlook
Pros
I'm stay here in hope that policies will change. Business outlook is good.
Cons
Bonuses are mostly based on the luck of the draw. Employees with the least charged off accounts are eligible for the largest bonus. Our files are shuffled monthly. .In my department only two employees were in the top 25% for 3 or more months in the last six months. There are approximately 110 employees in this department, The top 50% may receive a bonus. They use "call miner" a phone system which detects any type of violation. One miscue and you lose your bonus for up to 3 months and if you don't get a good "book" you are eventually terminated.