Branch Manager - Branch Manager Santander Employee Review

3.0
Mar 8, 2014
Recommend
CEO approval
Business Outlook

Pros

Nice people to work with. Great Senior Management High paying - they will pay high salaries for great talent ( negotiate) Easy access to senior management- small bank feel Very easy for high performers to really stand out.

Cons

WORST systems ever- it doesn't get any worst Major Staffing issues Very high turnover- chances are, if you're very good at what you do, you will soon be moving on. Horrible, lengthy, time consuming processes, very paper intensive Highly Excessive unnecessary emails Numerous non essential conference calls Lots of focus on tracking results and planning to plan than on actual execution Branch Managers have individual production goals just like their bankers and business bankers . The goals are less than the bankers but you're still essentially a banker as well as a manager. Back office retail support is untrained and un knowledgeable. They provide different answers every time you call in and provide incorrect information, which you then provide to customers resulting in major service breaks, time and time again. Processes are very cumbersome and convoluted Overall culture significantly lacks company pride Only 6 weeks of Maternity leave No discretionary annual bonus for the retail bank even when the company performs very well. The branch facilities are not adequately/ routinely maintained. Only after something breaks is it fixed. Even then the fixes are cheap and nothing is ever replaced. Not able to attract sophisticated clients due to service and system limitations

Explore other reviews about Santander

2.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Salaries are higher than competing banks for the most part

Cons

High stress, toxic environment, incapable management, lack of leadership

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