In the final analysis, not a great place to work - Tech Project Manager Santander Employee Review

2.0
Apr 21, 2022
Recommend
CEO approval
Business Outlook

Pros

This applies to Santander U.S. only Santander employs some really great people from all over the world. Unfortunately, most don't last long due to the frustration associated with never being able to do a truly good job. Salaries and benefits are decent.

Cons

This applies to Santander U.S. only Technology is very outdated. For the most part, people who are making the decisions have no idea what they're doing. There is never a coherent plan to achieve a stated goal. There is never enough time to do things right, but there's always time to do things over (and over). They never want to invest the time or money into improving processes or tools. Management has a take credit, assign blame philosophy. The technology head is prone to temper tantrums. As a result, he does not enjoy the respect of most of his team.

Explore other reviews about Santander

5.0
Mar 5, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Bonus based on performance. The company always put on events for the employees. Great work environment

Cons

Work long days. And sometimes weekends. Not much room for growth

4.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Of all the companies I have worked for, Santander has had the strongest training program. The training was comprehensive, well-structured, and especially valuable for employees who are new to the banking industry. Additionally, Santander's ONE software is by far the most intuitive and user friendly banking platform I have used, making it easy to learn and navigate while supporting efficient daily operations.

Cons

Like most retail banking roles, there is a strong sales component. With fewer customers visiting branches due to online banking and ATMs, much of the day is spent making outbound calls to existing clients, trying to set appointments, and push products and services. While I understand the importance of sales in the industry, I personally felt there was significant pressure to prioritize sales goals over relationship building and client service, which I was not comfortable with.

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