An Honest Appraisal of Santander's Corporate Landscape - Sr specialist relationship banker Santander Employee Review

3.0
Mar 22, 2024
Recommend
CEO approval
Business Outlook

Pros

Work-life Balance Benefits Salary 1. Opportunities for Growth: The company provides avenues for career advancement and professional development, allowing employees to progress within the organization. 2. Collaborative Work Environment: Employees have the chance to work with supportive teams and colleagues, fostering a collaborative and inclusive workplace culture.

Cons

1. Inefficient Internal Systems: The company's internal systems require improvement to enhance efficiency and streamline processes, which could lead to frustration and delays for employees. 2. Lack of Effective Management Training: Managers need better training and support to ensure they possess the necessary skills and knowledge to effectively lead their teams, addressing concerns of inadequate guidance and support. 3. Aggressive Sales Culture 4. No Structure

Explore other reviews about Santander

4.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Of all the companies I have worked for, Santander has had the strongest training program. The training was comprehensive, well-structured, and especially valuable for employees who are new to the banking industry. Additionally, Santander's ONE software is by far the most intuitive and user friendly banking platform I have used, making it easy to learn and navigate while supporting efficient daily operations.

Cons

Like most retail banking roles, there is a strong sales component. With fewer customers visiting branches due to online banking and ATMs, much of the day is spent making outbound calls to existing clients, trying to set appointments, and push products and services. While I understand the importance of sales in the industry, I personally felt there was significant pressure to prioritize sales goals over relationship building and client service, which I was not comfortable with.

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