Bait and Switch - Customer Success Associate Scan.com Employee Review

Hi there, I wanted to reach out and invite you to discuss this with me in more detail. We already have various internal feedback loops in place, but you can also message me directly, and we can find a time to talk further. Advancement and salary reviews are directly linked to the performance outcomes against your role. Hiring decisions are made months in advance, and we tie hiring needs to longer-term goals and volume. Those involved in the hiring planning are leaders and execs; our decision on who to hire comes from the leader, with input from their hiring squad. This is as transparent as it can be without involving the entire team. If you think there is room for improvement here, do share your ideas with me. We are unable to provide wider teammates with information on the performance of their peers for obvious confidentiality reasons. Please drop me a message, and we can chat further Clare