Micro management and lack of employee support - Senior Customer Service Representative Schneider Employee Review

2.0
Feb 24, 2024
Recommend
CEO approval
Business Outlook

Pros

Schneider offers a lot of additional benefits that most employers do not.

Cons

So many team leaders, supervisors, managers, manager's managers, and so on.... and none of them know how to actually manage people, and actually listen to and address their employee's concerns, or support their teams in ways that will be productive to the individual. Once you are in Schneider, they make it seem like you can easily move laterally or up in the company, when in reality your managers will hold you back. You aren't allowed to apply for another internal position without your current manager's approval.

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Schneider Response
2y
Your feedback is important to us. We strive to offer our associates the best experience possible and listen to them to become even better. We will look to take appropriate action in response to your experience.

Explore other reviews about Schneider

5.0
Apr 22, 2026
Recommend
CEO approval
Business Outlook

Pros

They value safety, equipment is fantastic.

Cons

The work is non-stop and "no" isn't an option.

3.0
Jul 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent Training till you're on the road.

Cons

Basically, you are supposed to know it all immediately. Then when you ask a question instead of support you get tossed to the wayside. This is not for someone that cannot be away from family you will likely be out for 3 weeks. For me that was fine till I wasn't.

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