2.0
Jul 19, 2013
Current employee, more than 5 years
West Chester, OH
Recommend
CEO approval
Business Outlook
Pros
Great product and mission - getting kids to read. Nothing better than being at a school and seeing the students so excited about getting books. There is always a book for every interest and reading level.
Cons
The internal systems, training, and processes are the worst I have ever seen. Manual overrides are required for the same thing time after time leaving much room for human error. This is not only frustrating to employees, but customers as well as they don't understand why we can't make changes that 'stick'. Costs us time and money as a company.