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SchoolsFirst Federal Credit Union

Engaged Employer

Great overall experience but know when to say no to Members - Member Service Representative SchoolsFirst Federal Credit Union Employee Review

4.0
Feb 21, 2019
Recommend
CEO approval
Business Outlook

Pros

Excellent benefits: medical, dental, vision paid 100% by the credit union, great 401k retirement and salary was competitive for the industry. The team I worked with had a lot of fun while working and were led by a great branch management group overall with one exception.

Cons

Very hard to get to full time status unless I transferred to a different branch or department but the real issue was the Members. The word is capitalized by the credit union since Member service is the number one priority. That is not a bad thing but the way some people were allowed to talk with the representatives was beyond reasonable. There were situations were management needed to intervene and not let it get out of control.

Explore other reviews about SchoolsFirst Federal Credit Union

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing company! Loved everything about working here. Left for a promotion

Cons

There are no cons for SchoolsFirst

3.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Health care Benefits Coworkers were nice

Cons

Pay was low for what they expected. Micromanaging was at an all time high. The company would always boast about how much they made the year before but they would give their employees a cookie instead of a bonus or raise. Advancement opportunities was rare.

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