Job Support - Customer Service Consultant Scientific Games Employee Review

3.0
Jul 7, 2016
Recommend
CEO approval
Business Outlook

Pros

Great opportunity to learn on each and every project, all the freedom to review live information to gain most valuable knowledge and able to challenge one if desire to.

Cons

Good training for basic 80% of the work; however, in order to gain as top level there is no set route to getting there. This can be a PROS and CONS it all depends on individual.

Explore other reviews about Scientific Games

5.0
May 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work/life balance, reliable teamwork and support from management, opportunities for growth and exposure to new skills.

Cons

Coaching/overseeing a team in itself has a set of cons, which is what I primarily handle on a daily basis. This comes with any job, but you will have people on your team who need to improve on things such as lack of communication, lack of effort, no work ethic, and lack of skills. Motivating them can be difficult at times, and then you always seem to have a few who do things to avoid work. An accumulation of all these factors subsequently creates more, unnecessary, and redundant work for us. These types of people tend to eliminate themselves out over time due to poor performance and/or quit.

3.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay, share same holidays with PA DOR, experience and exposure to products and worldwide lottery and gaming

Cons

work/life balance, management, office politics and favoritism, lack of organization and communication, very inclusive unless you're a woman and have an opinion, job titles do not match role expectations and job duties

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