Pay is not fair and Manager fires people immediately who request raises - Field Service Technician Scientific Games Employee Review

2.0
Jul 24, 2017
Recommend
CEO approval
Business Outlook

Pros

I honestly feel working for this company is fun and an overall great experience. The people I work with are great and make the 8 hour shifts easy.

Cons

The head management seem like great people at first. However they ask you questions about your life that will inevitably affect whether they hire you or if you remain employed there. The bosses get paid bonuses for keeping your payroll low which is sad to know. I honestly wouldn't mind that too much if they didn't make it so obvious. For a company that makes it money on the backs of gamblers, it is also sad to see how they would nickel and dime it's very employee's that keep that income coming in. So you have a CEO who hoards most of the revenue, which trickles down to the Managers who also hoard what's allotted for each site, and then the Field Techs and Supervisors get scraps. I wish this comoany would pay fairly without us having to beg. Lottery is not going anywhere and neither are the gamblers...yet the CEO looks like is more concerned about year over year profits than he is with the livelihood of his hard working employees. For a company that has "Core Values" on the back of every ID, and a motto that states "One mission, one team..." I persoonally don't feel like their can every be a team when only a select few get trophies when we are winning.

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Scientific Games Response
8y
First, we are happy to hear that you enjoy working at Scientific Games and have positive relationships with your colleagues. Second, we are committed to a thriving employee culture where there is open communication and employee concerns are addressed. Based on the nature of the comments, we would like to respond to a few of the concerns you raised. • For transparency, Management does not receive bonuses based on the number of employees or payroll figures. • SG is committed to paying our employees fairly and have implemented programs in Field Service to provide career advancement opportunities • Our core values are very important to our Company and we will continue to reinforce one mission, one team, and one Scientific Games. Finally, if you are still a current employee, we encourage you to speak with your local HR Business Partner or you can contact Kat Anderson in Corporate HR at 702.532.2558. Scientific Games is firmly committed to a policy that encourages timely disclosure of such concerns, and prohibits retribution or retaliation against any employee who, in good faith, reports such concerns.

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5.0
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CEO approval
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Pros

Great work/life balance, reliable teamwork and support from management, opportunities for growth and exposure to new skills.

Cons

Coaching/overseeing a team in itself has a set of cons, which is what I primarily handle on a daily basis. This comes with any job, but you will have people on your team who need to improve on things such as lack of communication, lack of effort, no work ethic, and lack of skills. Motivating them can be difficult at times, and then you always seem to have a few who do things to avoid work. An accumulation of all these factors subsequently creates more, unnecessary, and redundant work for us. These types of people tend to eliminate themselves out over time due to poor performance and/or quit.

3.0
May 14, 2026
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CEO approval
Business Outlook

Pros

Pay, share same holidays with PA DOR, experience and exposure to products and worldwide lottery and gaming

Cons

work/life balance, management, office politics and favoritism, lack of organization and communication, very inclusive unless you're a woman and have an opinion, job titles do not match role expectations and job duties

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