Great for a temporary situation, but poor otherwise - Customer Service Representative/TSR Scientific Games Employee Review

Great work/life balance, reliable teamwork and support from management, opportunities for growth and exposure to new skills.

Coaching/overseeing a team in itself has a set of cons, which is what I primarily handle on a daily basis. This comes with any job, but you will have people on your team who need to improve on things such as lack of communication, lack of effort, no work ethic, and lack of skills. Motivating them can be difficult at times, and then you always seem to have a few who do things to avoid work. An accumulation of all these factors subsequently creates more, unnecessary, and redundant work for us. These types of people tend to eliminate themselves out over time due to poor performance and/or quit.

Pay, share same holidays with PA DOR, experience and exposure to products and worldwide lottery and gaming

work/life balance, management, office politics and favoritism, lack of organization and communication, very inclusive unless you're a woman and have an opinion, job titles do not match role expectations and job duties