Horrible Management - Client Services Manager Scientific Games Employee Review

1.0
Oct 29, 2024
Recommend
CEO approval
Business Outlook

Pros

Free coffee in the office, that’s about it.

Cons

Terrible management through the door. My immediate manager be littled so many people including myself and bullied so many others to the point that my entire team had gone to HR about her at different times. When I was instructed by her supervisor to go to HR about her in January of 2024, not only was I ignored but also terminated without warning in May of 2024. This company is failing in customer satisfaction, value of product, and overall in moral. People walk around on edge everyday thinking they could be next to be fired without reason because company numbers are bad or simply because their boss doesn’t like them. I wouldn’t wish this place on my worst enemy.

Explore other reviews about Scientific Games

5.0
May 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work/life balance, reliable teamwork and support from management, opportunities for growth and exposure to new skills.

Cons

Coaching/overseeing a team in itself has a set of cons, which is what I primarily handle on a daily basis. This comes with any job, but you will have people on your team who need to improve on things such as lack of communication, lack of effort, no work ethic, and lack of skills. Motivating them can be difficult at times, and then you always seem to have a few who do things to avoid work. An accumulation of all these factors subsequently creates more, unnecessary, and redundant work for us. These types of people tend to eliminate themselves out over time due to poor performance and/or quit.

3.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay, share same holidays with PA DOR, experience and exposure to products and worldwide lottery and gaming

Cons

work/life balance, management, office politics and favoritism, lack of organization and communication, very inclusive unless you're a woman and have an opinion, job titles do not match role expectations and job duties

See reviews by: Helpful|Rating|Date|All