Customer advisor - Customer Service Advisor ScottishPower Employee Review

Customers always phone up and say they were cut off and yes they delibrtiley get cut off by agents in SP because agents find the job difficult to do and then they need to keep on top of they're call time , making sales and then they have the stress of managers coming along saying why they're AHT is soo high, SP is maybe the worst company I've ever worked for, I'd recommended nobody to work for them or even either join them, all they care about is sales from customers and if advisors don't get sales then they get put on to a PEP, Managers aren't quite helpful either! This job is full of nothing but stress!