You need a thick skin working in the call centre. - Anonymous employee ScottishPower Employee Review

2.0
Jun 30, 2012
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people you work with tend to make the job worthwhile. Decent wage for the job you do.

Cons

Working in the retail sector, you have to have a good knowledge of the industry to have a chance of doing a fair job for customers. Your opinions tend to fall on deaf ears, and everything you find negative with procedure, or processes, has to be sugar coated.

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5.0
Jan 11, 2026
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CEO approval
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Pros

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Cons

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5.0
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CEO approval
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Pros

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Cons

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ScottishPower Response
1y
We truly appreciate your kind review and are thrilled to hear what you enjoy about working with us. Feedback like this helps us grow as an employer, ensuring our staff thrive during their time here.
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