I've never experienced "bait-and-switch" at a company before... - Quality Documentation Specialist ScribeAmerica Employee Review

1.0
Dec 9, 2022
Recommend
CEO approval
Business Outlook

Pros

The interviewer was very likable and friendly.

Cons

To be clear, I never actually worked for them (for reasons explained below), but hopefully this is an isolated incident instead of the norm. I ignored all the negative reviews and interviewed for the QDS (Quality Documentation Specialist) position. After a couple weeks, I was scheduled for an interview. A couple of days after that, I was informed - via email - that I was being offered the job. I completed the steps to accept the offer as soon as I received it. I was then told I would receive information via email from HR within 3-7 business days. I even sent a thank you email to my interviewer because she was so nice, and I was grateful for the opportunity. That's something I NEVER do. Three or four days later, received an email from the interviewer stating that my job - the job I was OFFERED and ACCEPTED - was filled. I was then offered a DIFFERENT job within the company, that by all accounts was much more stressful, for the same amount of pay. I should have paid attention to all the negative reviews, but tried to give them a fair shake. This is the first time I've ever experienced a bait-and-switch while applying for a job; needless to say it feels like a huge slap in the face. Was this part of the plan all along, or is there just a complete lack of internal communication? Do they intentionally overhire, due to the high turnover? Whatever the reason, this was the worst hiring experience I've ever been a part of.

Explore other reviews about ScribeAmerica

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

I have only worked here a short time, but everyone has been extremely accommodating and positive.

Cons

I don't have any cons.

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ScribeAmerica Response
1w
Thank you for taking the time to leave us this review. Welcome to the ScribeAmerica team! We are so glad to hear you are having a great experience with us so far, and we are very excited to help you prepare for whatever your future career goals are. As a reminder, we do offer a referral bonus for anybody you refer to work with ScribeAmerica, so please talk with your manager to get all the details on that. We also do like to promote from within and a large portion of our higher level management/corporate roles/etc all started out as scribes themselves. If you ever have an interest in learning more about other roles that would be available to you, or ways to prepare to apply to those types of roles, please feel free to reach out to tasupport@scribeamerica.com and we would be happy to talk with you further.
1.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Looks good on a resume.

Cons

Low pay and poor training. I did like three days of shadowing only, was only exposed to Cerner twice with very little time to explore. My trainer said my HPI’s were good… but then I got an email from the Chief Scribe saying I am missing too much, so I was pretty confused there. I’m with a different doctor every time, right out of the gate. Also, I only applied for one location, and was then assigned to four.

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ScribeAmerica Response
5d
Thank you for taking the time to leave us this review. At ScribeAmerica, we provide paid, industry-focused training designed to help you succeed in your role while building a strong foundation for a long-term career in healthcare. Our training is current, practical, and created to support your growth well beyond your first role. While this may take some time to complete, we do our best to ensure our employees are trained to work their first solo shifts. For any topics you may have, we would love to hear from you. Please reach out to us at HR@scribeamerica.com so that we can discuss. While we strive to be the industry leader and maintain competitive pay in every market, ScribeAmerica offers much more than just a paycheck. We want all of our employees to Ignite Their Future with benefits designed to support both your well-being and your career. From comprehensive medical, dental, and vision insurance, wellness support, 401(k), disability and supplemental insurance options, pet and identity protection, to leadership development, tuition discounts with medical schools, college partnerships, and employee referral bonuses, we invest in you—inside and outside of work.
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