Toxic Work Culture, No Accountability - Anonymous employee Seattle Children's Employee Review

1.0
Dec 10, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The children and families, and seeing that any child who needs treatment will receive it despite their ability to pay. Also being part of a mission that is advancing breakthroughs in treating childhood diseases.

Cons

Despite its amazing mission, the reality of working at Seattle Children's is frustrating at best and downright toxic at worst. Leadership likes to talk a big game of "flipping the triangle" and promoting a culture of "bottom up" management. It's all a sham though, and in the last year of my employment I watched as leadership routinely dismissed reports of bullying, harassment, and retaliation by silencing victims and protecting those who repeatedly preyed on peers and subordinates. HR investigations were kept in-house versus being sourced out, leading to inadequate outcomes where victims received payout settlements and the door while predators and enablers were given promotions and bonuses. I also watched as money was spent recklessly on projects that would be abandoned midway, or produce little to no return on investment. If someone would raise concerns over seeing this and offer up alternatives, they were chastised and silenced by leadership and painted as being a difficult employee. Add to this toxic mess, a patriarchal c-level suite that has continued to promote and install friends into leadership positions and then protect them from fall-out when they prove to be inept at their job. It's a culture where you have to scrape and claw your way to the top, and where schmoozing and buzzwords mean more than performance and ethics. Combine all this with extremely low pay for entry level and mid-career professionals, it's no wonder you have rolls and rolls of unfilled positions. There are very few perks in away of fringe benefits. Insane parking costs at the expense of already underpaid employees. A time-off system where you have to accrue holidays along with sick time and vacation into one pot. For new employees this often means forgoing many holidays with family because you only get 9 days of vacation a year when you take out observed holidays (which have to be accrued) and the bare minimum of legally required sick time.

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5.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Working with a dedicated team and being part of an organization that makes a huge difference in the lives of our patients.

Cons

Growth opportunities within the organization

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Seattle Children's Response
4d
Thanks for leaving a review and we are glad that you are enjoying your experience with us. Thank you for your daily contributions at Seattle Children's.
2.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Front line staff genuinely care and are committed to the organization, even though it has changed dramatically for the worse.

Cons

Leadership under new CEO (Longhurst) has quickly become toxic. Long time employees and leaders are exiting quickly. Return to office mandate is going into effect in October 2026 and has caused massive upheaval and unproductive work for months as employees seek answers and get none. This comes after years of successive waves of layoffs and financial struggles that have damaged trust in executive leadership and the board. SCH used to care about mission and now it cares about keeping up with tech company trends and petting CEO’s ego.

1
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Seattle Children's Response
1d
Thank you for this detailed feedback. There are a lot of important points in your review. If you would like to speak about your experience further, please submit a ticket to the People and Culture Resource Center Online Portal and someone will address your feedback.
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