Pros
There are a few genuinely amazing individuals who truly care and go above and beyond to create a positive experience for others. Their dedication and kindness are a bright spot in an otherwise challenging environment.
Cons
Before joining, I read the negative Glassdoor reviews and chose to stay optimistic, assuming they came from just unhappy former employees. I now realize those reviews were spot-on and accurately reflect the reality of working at SSC. Turnover is constant — both voluntary and involuntary — despite leadership’s claims that these departures are solely due to “underperformance” and not RIFs. In truth, much of it stems from poor leadership, an absence of strategic long-term thinking, and a culture that treats employees as financial assets rather than people. There’s a constant sense of urgency, with requests framed as immediate priorities that must be completed right away — only for those same deliverables to often go unread or unused. This reactive environment creates unnecessary stress and frustration, with little sense of direction or purpose behind the work. Some senior leaders regularly communicate in ways that are unprofessional and at times completely inappropriate. This behavior contributes to a deeply toxic culture, which is well-documented even outside of Glassdoor — including detailed Reddit threads from former employees. Rather than address these core issues, leadership seems far more focused on controlling the company’s image. They’ve spent considerable effort encouraging employees to post five-star reviews, which is obvious when you look at the patterns. Even Glassdoor has flagged their profile for suspicious review activity. That was a major red flag for me. In the end, I chose to leave because it became clear the company was more focused on managing its public image than addressing the serious internal issues affecting its people. The culture was fundamentally misaligned with my values and began to take a toll on my well-being. If you're considering joining, I urge you to take the negative reviews seriously as they reflect a reality that’s difficult to ignore once you're on the inside.