Be prepared to sign off on inadequate quality to get your closures.... - Anonymous employee Sedgwick Employee Review

2.0
Mar 25, 2012
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Turnover is so high, there will are always job postings for folks in transition. You'll be fine if you can train yourself, review and sign yourself up for benefits, get paid for 7.5 hour day, but work 9+ to get the ridiculous work load completed. This is not a career move, this is income to carry you while you search for your real job.

Cons

Prepare to be grossly under-employed. Salary and raises won't cover the cost of living increases. Throw away everything that you have been taught about claims handling and prepare for your new target of doing only the minimum required to get a closure. There is no need for an analytical mind, fill in the blank format, and 100% closure rate is required to keep your job. DO NOT consider anything that you are doing here as preparing yourself to be employable anywhere else. (Most companies would not tollerate your proficiency in not getting your best result) New claims count of 3 to 20 a day is not out of the question. There is NO consistency on handling decisions from one leader to the next. The person sitting next to you will have different rules. Although you will be hired onto a team, it's all you baby...you are all alone. There are NO bonuses, no comendations, or extras, all activities are employee funded.

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1.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

The benefits are okay I suppose but they'll deduct your PTO from your severance pay. It's basically a ripoff loan.

Cons

-Constant harassment and hounding from Team Leads. -Unrealistic expectations for case load productivity. Mind you, the maximum expected amount of diaries to be completed is 80+. You're expected to make and take calls while also juggling case notes, emails,and Teams messages that pull you away from your current task. And the workload is moved constantly, regardless of an employee is absent,tardy, or even still present despite being heavy across the board. But you're expected to finish it all "productively" within 8 hours. No overtime and minimal assistance. -Good audit scores don't matter. You could have 98% to 100% , leadership will burn you for missing a few notes or if you're behind on other people's work while also being behind on yours. They say they're understaffed but they refuse to hire more people unless it's your replacement. -You're practically working on a sinking ship.

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