Great benefits, training could be improved - Claims Representative Sedgwick Employee Review

3.0
Mar 9, 2017
Recommend
CEO approval
Business Outlook

Pros

Great benefits, good pay, potential room to grow, flexible with reasonable time off, friendly environment, coworkers are great team players and always willing to help, you can tell the company really cares for their employees, nice team functions

Cons

Training could be better. (Example) My training was about a week and two days long. The first week consisted of looking at powerpoint modules and taking quizzes. The following week... for only two days...consisted of me shadowing 3 to 4 adjusters a day... who all work very differently. After those two days I was thrown on the floor taking claims on my own. Some of the employees in the "inner circle" with management are shown favoritism. (Example) Some employees are able to socialize and take extended breaks while some get scolded for it and are somewhat micromanaged because they are younger The same rules should apply to everyone. (Example) if X and Y were hired the same day and had to get their adjuster license within a certain time frame; X shouldn't have an extended time more than Y to get a license...that sounds like discrimination. New management, especially adjusters who got promoted need training on their work and how to talk and treat their team Don't have claim rep doing claims adjusters work that they are not licensed to do...is that even legal? As long as the claims get assigned right...?

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1.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote role only pay check always on time

Cons

Leadership are users and mean with a serious jealous streak in them once they see how smart you are. They are also racist towards African Americans but hire a couple to reflect that they are. This company does not foster diversity and inclusion. Workload out way the low pay No good benefits Minimal PTO hours No team building, just work work work Micro management at finest Leadership is also bias towards contractors and perms

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