Good luck moving up here!!! - Disability Specialist Sedgwick Employee Review

1.0
Jul 9, 2012
Recommend
CEO approval
Business Outlook

Pros

Great benefits Flexible hours Numerous locations Paid time off

Cons

Overtime is expected Caseload constantly increases Management is not helpful when question arise and are unaware of the duties their employees are expected to have. Very little room for growth. Typically hire outside rather than promote within. Excuse after excuse from management Quick to change. Policies and practices are always changing with no input from front line employees and not clearly communicated.

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1.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

The benefits are okay I suppose but they'll deduct your PTO from your severance pay. It's basically a ripoff loan.

Cons

-Constant harassment and hounding from Team Leads. -Unrealistic expectations for case load productivity. Mind you, the maximum expected amount of diaries to be completed is 80+. You're expected to make and take calls while also juggling case notes, emails,and Teams messages that pull you away from your current task. And the workload is moved constantly, regardless of an employee is absent,tardy, or even still present despite being heavy across the board. But you're expected to finish it all "productively" within 8 hours. No overtime and minimal assistance. -Good audit scores don't matter. You could have 98% to 100% , leadership will burn you for missing a few notes or if you're behind on other people's work while also being behind on yours. They say they're understaffed but they refuse to hire more people unless it's your replacement. -You're practically working on a sinking ship.

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