The work is never ending and the pay is terrible. - Claims Examiner I Sedgwick Employee Review

3.0
Dec 10, 2012
Recommend
CEO approval
Business Outlook

Pros

Great atmosphere, coworkers are always willing to help. Supervisors are usually very approachable and knowledgeable. Plenty of days off (beginning at 21 your first full year).

Cons

Very little training - you have to rely on your fellow coworkers to help you out. Never ending work.

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1.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

The benefits are okay I suppose but they'll deduct your PTO from your severance pay. It's basically a ripoff loan.

Cons

-Constant harassment and hounding from Team Leads. -Unrealistic expectations for case load productivity. Mind you, the maximum expected amount of diaries to be completed is 80+. You're expected to make and take calls while also juggling case notes, emails,and Teams messages that pull you away from your current task. And the workload is moved constantly, regardless of an employee is absent,tardy, or even still present despite being heavy across the board. But you're expected to finish it all "productively" within 8 hours. No overtime and minimal assistance. -Good audit scores don't matter. You could have 98% to 100% , leadership will burn you for missing a few notes or if you're behind on other people's work while also being behind on yours. They say they're understaffed but they refuse to hire more people unless it's your replacement. -You're practically working on a sinking ship.

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