Not great - Service Center Representative Sedgwick Employee Review

2.0
May 3, 2019
Recommend
CEO approval
Business Outlook

Pros

pretty easy job overall Frequent breaks

Cons

Didn’t work with hours when needed Not very family oriented Very strict times on calls and after work Leadership had to many favorites and it was very noticeable

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2.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Long training period, hybrid schedule - Mondays and Fridays from home and T, W, Th in office.

Cons

When hiring on, I accepted a salary of $18 per hour because the HR team said everyone gets a promotion and salary bump after 6 months. Thats not true. I get a 97% audit rate and still haven't didn't get a cost of living raise since I've been there. They have a clear promotion path that you MUST follow and it jumps you up like 30 cents per hour between positions. Its possible to get promoted, but you might as well stay put because its double the work for a tiny salary bump.

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