2.0
Feb 21, 2020
Current employee, more than 1 year
Recommend
CEO approval
Business Outlook
Pros
Some of the people in the office are absolutely amazing to work with.
Cons
Your pending count is the only thing that matters. No thought is put into the types of clients being assigned to which adjusters. They will overload an adjuster with several demanding, high touch accounts and they will give another adjuster an entire desk of easygoing accounts. As long as both adjusters are at or near 150 in their pending, nothing will be done to balance out the actual workload that comes with demanding, high touch accounts.