Tough to work here - Claims Specialist Sedgwick Employee Review

1.0
Jul 29, 2020
Recommend
CEO approval
Business Outlook

Pros

Good pay, great coworkers, strong and knowledgeable management

Cons

They decided to stop putting money into our 401k. They decided not to give us the raises we worked and continue to work hard for. They kill us with so much data entry. They constantly add to our jobs making it even harder. Health insurance has terribly high copayments and deductibles. Plenty if pro, but if you dont use it yearly, you lose it. There is no help if you are out, making PTO a joke. You cant take it. If you do, you more than make up for it. Very hard to make their numbers. They dont care about doing a good job as an adjuster. They only care about their numbers.

Explore other reviews about Sedgwick

5.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Good training program and good management in my personal experience

Cons

Guidance on how to grow within the company is unclear

1.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

The benefits are okay I suppose but they'll deduct your PTO from your severance pay. It's basically a ripoff loan.

Cons

-Constant harassment and hounding from Team Leads. -Unrealistic expectations for case load productivity. Mind you, the maximum expected amount of diaries to be completed is 80+. You're expected to make and take calls while also juggling case notes, emails,and Teams messages that pull you away from your current task. And the workload is moved constantly, regardless of an employee is absent,tardy, or even still present despite being heavy across the board. But you're expected to finish it all "productively" within 8 hours. No overtime and minimal assistance. -Good audit scores don't matter. You could have 98% to 100% , leadership will burn you for missing a few notes or if you're behind on other people's work while also being behind on yours. They say they're understaffed but they refuse to hire more people unless it's your replacement. -You're practically working on a sinking ship.

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