Toxic Work Place - Senior Manager Sedgwick Employee Review

1.0
Aug 26, 2020
Recommend
CEO approval
Business Outlook

Pros

Hired in as York Employee. York Managers and SVP stand up group of individuals, encouraged team building, listened to their employees and great company culture. Culture changed when Sedgwick VP operations took over

Cons

Sedgwick Senior leaders unprofessional, do not take accountability for poor decisions and place blame on adjusters etc. Micromanaged, and then thrown under the bus based on poor management decisions. Do not care about the smaller clients and non dedicated. All about numbers, until a client complains and adjuster is to blame. Culture is negative and toxic with no support and or positive feedback or team building. Leaders clueless about claim process

Explore other reviews about Sedgwick

5.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Good training program and good management in my personal experience

Cons

Guidance on how to grow within the company is unclear

1.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

The benefits are okay I suppose but they'll deduct your PTO from your severance pay. It's basically a ripoff loan.

Cons

-Constant harassment and hounding from Team Leads. -Unrealistic expectations for case load productivity. Mind you, the maximum expected amount of diaries to be completed is 80+. You're expected to make and take calls while also juggling case notes, emails,and Teams messages that pull you away from your current task. And the workload is moved constantly, regardless of an employee is absent,tardy, or even still present despite being heavy across the board. But you're expected to finish it all "productively" within 8 hours. No overtime and minimal assistance. -Good audit scores don't matter. You could have 98% to 100% , leadership will burn you for missing a few notes or if you're behind on other people's work while also being behind on yours. They say they're understaffed but they refuse to hire more people unless it's your replacement. -You're practically working on a sinking ship.

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