Pros
The amount of PTO given is good. There is a Heath savings account available that you can contribute to that is tax free. They offer flexible work schedules. The software used for claims handling is easy to learn.
Cons
There is no work life balance. You will often have to work on weekends or after your work hours to stay ahead. The amount of pending claims are too high and makes it difficult to successfully manage the caseload. You have to handle claims for multiple clients/accounts. There is no limit to the amount of accounts you acquire for this company. Now the company has cut back on matching for 401K funds. You are underpaid for the amount of work that you get and have to handle. Salary raises are very low with only 2-3% increases at best. There is little to no room for advancement within the company.