I thought I was getting a claims job, but ended up working in a sweatshop - Leave of Absence Coordinator Sedgwick Employee Review

2.0
Jul 14, 2014
Recommend
CEO approval
Business Outlook

Pros

PTO...the company is very generous with their PTO.

Cons

This place is ridiculous. The work load is CRAZY! The workload that you are given per day is more than one person can do in two to three days. Then they get upset when you can't complete it. The audits don't accurately reflect the examiner's ability, and no one in management wants to take any suggestions on how to improve the conditions. My suggestion to anyone thinking of getting a job with Sedgwick is to stay long enough to get the experience and then run away as soon as possible. If not for the workload, it would be an okay place to work,but I can't stand it anymore.

Explore other reviews about Sedgwick

5.0
May 28, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fully Remote Flexibility — Many roles allow employees to work 100% from home, giving you control over your environment and eliminating commute time.

Cons

Department Variability — Employee experience can differ widely depending on manager, team, and role type.

1.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

The benefits are okay I suppose but they'll deduct your PTO from your severance pay. It's basically a ripoff loan.

Cons

-Constant harassment and hounding from Team Leads. -Unrealistic expectations for case load productivity. Mind you, the maximum expected amount of diaries to be completed is 80+. You're expected to make and take calls while also juggling case notes, emails,and Teams messages that pull you away from your current task. And the workload is moved constantly, regardless of an employee is absent,tardy, or even still present despite being heavy across the board. But you're expected to finish it all "productively" within 8 hours. No overtime and minimal assistance. -Good audit scores don't matter. You could have 98% to 100% , leadership will burn you for missing a few notes or if you're behind on other people's work while also being behind on yours. They say they're understaffed but they refuse to hire more people unless it's your replacement. -You're practically working on a sinking ship.

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