Horrible place to work. Regret ever going there!!! - Claims Representative Sedgwick Employee Review

1.0
Oct 11, 2014
Recommend
CEO approval
Business Outlook

Pros

There is nothing nice to say about this sweatshop!

Cons

This is the job from hell! Work load is not managable. I'm dealing with 3 accounts and over 200 claims. This place puts a lot of work on you and they expect you to get it done in 7.5 hours. Can't wait to get a new job and run out of there and I'll be running fast!

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1.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

The benefits are okay I suppose but they'll deduct your PTO from your severance pay. It's basically a ripoff loan.

Cons

-Constant harassment and hounding from Team Leads. -Unrealistic expectations for case load productivity. Mind you, the maximum expected amount of diaries to be completed is 80+. You're expected to make and take calls while also juggling case notes, emails,and Teams messages that pull you away from your current task. And the workload is moved constantly, regardless of an employee is absent,tardy, or even still present despite being heavy across the board. But you're expected to finish it all "productively" within 8 hours. No overtime and minimal assistance. -Good audit scores don't matter. You could have 98% to 100% , leadership will burn you for missing a few notes or if you're behind on other people's work while also being behind on yours. They say they're understaffed but they refuse to hire more people unless it's your replacement. -You're practically working on a sinking ship.

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