The local office was a nicely furnished sweat shop for most employees. - Claims Examiner Sedgwick Employee Review

2.0
Dec 12, 2014
Recommend
CEO approval
Business Outlook

Pros

Pay and benefits were decent, and the office location was conveniently located by a major highway. It was also located in an upscale office park, in a nice suburb. And there were many nice, capable people working there.

Cons

Management was heavy-handed and primarily focused on high production and audit numbers. While pushing talent to maintain high standards for quality, management often assigned examiners more work than they could handle comfortably (except for the "favored few"). . Our office always seemed to be short-staffed, due to higher than average turnover and difficulty in finding qualified candidates who wanted to work there.

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1.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

The benefits are okay I suppose but they'll deduct your PTO from your severance pay. It's basically a ripoff loan.

Cons

-Constant harassment and hounding from Team Leads. -Unrealistic expectations for case load productivity. Mind you, the maximum expected amount of diaries to be completed is 80+. You're expected to make and take calls while also juggling case notes, emails,and Teams messages that pull you away from your current task. And the workload is moved constantly, regardless of an employee is absent,tardy, or even still present despite being heavy across the board. But you're expected to finish it all "productively" within 8 hours. No overtime and minimal assistance. -Good audit scores don't matter. You could have 98% to 100% , leadership will burn you for missing a few notes or if you're behind on other people's work while also being behind on yours. They say they're understaffed but they refuse to hire more people unless it's your replacement. -You're practically working on a sinking ship.

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