Dishonest Recruitment - Claims Examiner III Sedgwick Employee Review

1.0
Dec 27, 2014
Recommend
CEO approval
Business Outlook

Pros

Salaries are fair and at market rate. Company has office activities on a regular basis to promote team building. Some of coworkers were great!

Cons

Employer needs to be honest about working conditions at time of interview. Software is 20 years outdated and you can only use one software at a time without system crashing and more time is spent waiting on software to process request than performing job in a day. Company expects employees to spend their weekends and evenings compensating for poor performance of software. Company's response was to tell all employees that they just needed to be more efficient. Poor training. Depending upon who you ask, you will probably receive as many different answers to same question. Workload unmanageable. Unit understaffed, yet company eliminated half of positions.

Explore other reviews about Sedgwick

5.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Good training program and good management in my personal experience

Cons

Guidance on how to grow within the company is unclear

1.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

The benefits are okay I suppose but they'll deduct your PTO from your severance pay. It's basically a ripoff loan.

Cons

-Constant harassment and hounding from Team Leads. -Unrealistic expectations for case load productivity. Mind you, the maximum expected amount of diaries to be completed is 80+. You're expected to make and take calls while also juggling case notes, emails,and Teams messages that pull you away from your current task. And the workload is moved constantly, regardless of an employee is absent,tardy, or even still present despite being heavy across the board. But you're expected to finish it all "productively" within 8 hours. No overtime and minimal assistance. -Good audit scores don't matter. You could have 98% to 100% , leadership will burn you for missing a few notes or if you're behind on other people's work while also being behind on yours. They say they're understaffed but they refuse to hire more people unless it's your replacement. -You're practically working on a sinking ship.

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