My Perception of the work environment as a Sedgwick Examiner - Claims Examiner III Sedgwick Employee Review

2.0
Jan 10, 2015
Recommend
CEO approval
Business Outlook

Pros

Paid holidays Plenty of vacation (if you are able to use it)

Cons

No work home life balance. Workload and expectations are crazy and you are set up to fail. At any given time there will be someone in the office crying and that includes the supervisors. If a colleague is out on vacation or out on STD there is no coverage. Colleagues are unable to finish their own work never mind be told you have to cover other peoples desk.

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1.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

The benefits are okay I suppose but they'll deduct your PTO from your severance pay. It's basically a ripoff loan.

Cons

-Constant harassment and hounding from Team Leads. -Unrealistic expectations for case load productivity. Mind you, the maximum expected amount of diaries to be completed is 80+. You're expected to make and take calls while also juggling case notes, emails,and Teams messages that pull you away from your current task. And the workload is moved constantly, regardless of an employee is absent,tardy, or even still present despite being heavy across the board. But you're expected to finish it all "productively" within 8 hours. No overtime and minimal assistance. -Good audit scores don't matter. You could have 98% to 100% , leadership will burn you for missing a few notes or if you're behind on other people's work while also being behind on yours. They say they're understaffed but they refuse to hire more people unless it's your replacement. -You're practically working on a sinking ship.

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