Look Elsewhere Quick. Horrible Place!!! High Turnover!!! Working Here Will Literally KILL you!! - Claims Specialist Sedgwick Employee Review

1.0
Apr 4, 2022
Recommend
CEO approval
Business Outlook

Pros

The paid time off was agreeable but you could never feel right taking it due to the workload.

Cons

The workload was inhumane. Standards, procedures and contracts not properly in place for an claims person to do their job properly and attend to the clients' needs. NO Team spirit in the claims management department at all. The specialist will be thrown under the bus everytime when the structure of claims management is totally broken. Clients fees are extremely too low and therefore an adjuster has to have numerous accounts to attempt bonuses. Constantly pressured to work 12-16+ hour days. The work/life balance is non-existent. If you are still there - get out while you can before overwhelming stress, a nervous breakdown, cancer, or death overtake you due to this employer!

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1.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

The benefits are okay I suppose but they'll deduct your PTO from your severance pay. It's basically a ripoff loan.

Cons

-Constant harassment and hounding from Team Leads. -Unrealistic expectations for case load productivity. Mind you, the maximum expected amount of diaries to be completed is 80+. You're expected to make and take calls while also juggling case notes, emails,and Teams messages that pull you away from your current task. And the workload is moved constantly, regardless of an employee is absent,tardy, or even still present despite being heavy across the board. But you're expected to finish it all "productively" within 8 hours. No overtime and minimal assistance. -Good audit scores don't matter. You could have 98% to 100% , leadership will burn you for missing a few notes or if you're behind on other people's work while also being behind on yours. They say they're understaffed but they refuse to hire more people unless it's your replacement. -You're practically working on a sinking ship.

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