Pros
Sedgwick is a national third party claims administrator. Since they are national, there are opportunities around the country. The pay is decent, they provide good benefits, flexible hours & convenient locations.
Cons
The on-boarding process is inconsistent. Some people get individual one-on-one training over several weeks. Others get very little training and have to try to learn the systems through trial and error. There are online systems training courses, but they are not updated when the systems are "upgraded," making the training modules out of date and confusing. The systems are frequently slow or down. This wastes time and delays getting tasks completed. There is significant duplication built into the processes and procedures that also wastes time. Everyone works a full day, then goes home to log on and work some more.