Pros
1. Work from home. If you have to go in, it may be 2 times a month (consecutively) to meet with your client management team. 2. No micromanaging 3. Good PTO & decent benefits 4. Pays more than the average insurance company 5. Depending on your client, you may get 1 brand new claim a day or every few days 6. Management is open to hearing suggestions
Cons
1. Depending on your client you may have to write a 7-8 page BISR in order to request additional settlement authority. This can be time consuming especially when you have new claims or takeover claims coming in. A LOT of employees detest this BISR and have told management to get rid of it. Management claims they were streamlining it to make it better INSTEAD they added an additional piece to it (negotiation strategy). A lot of people have QUIT over this very same work productive because it feels like you’re typing a paper for college. 2. They only train you on the system that you use to do your work but offer no training in how they want the claims handled or the client. 3. Team leads run their groups different which includes not sharing the same information across the board therefore you’ll either end up with a team lead that’s knowledgeable and can lead you on a path to success or end up with one that’s looking only at one goal (claim closure) and foregoing the correct process on claim handling