Split after three months. - Team Lead Sedgwick Employee Review

1.0
Aug 22, 2023
Recommend
CEO approval
Business Outlook

Pros

The claims training team is very nice and helpful

Cons

I have never had a company make me feel so isolated. I was placed on a team that had zero engagement. I had to find my own answers to questions, I would ask for help and get no response. I'm was trying to learn new processes and a new claims system with zero direction. Training did help me with what they could. My manager would not check on me for days sometimes over a week at a time. I have never been on a team that gave so little crap about each other. It was awful. I actually discussed this with leadership and was told HR would reach out to me to discuss and they never did. This was not the culture I wanted so I jumped ship.

Explore other reviews about Sedgwick

5.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Good training program and good management in my personal experience

Cons

Guidance on how to grow within the company is unclear

1.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

The benefits are okay I suppose but they'll deduct your PTO from your severance pay. It's basically a ripoff loan.

Cons

-Constant harassment and hounding from Team Leads. -Unrealistic expectations for case load productivity. Mind you, the maximum expected amount of diaries to be completed is 80+. You're expected to make and take calls while also juggling case notes, emails,and Teams messages that pull you away from your current task. And the workload is moved constantly, regardless of an employee is absent,tardy, or even still present despite being heavy across the board. But you're expected to finish it all "productively" within 8 hours. No overtime and minimal assistance. -Good audit scores don't matter. You could have 98% to 100% , leadership will burn you for missing a few notes or if you're behind on other people's work while also being behind on yours. They say they're understaffed but they refuse to hire more people unless it's your replacement. -You're practically working on a sinking ship.

See reviews by: Helpful|Rating|Date|All