Okay job, back to back phone calls. - Consumer Care Advocate Sedgwick Employee Review

3.0
Apr 26, 2025
Recommend
CEO approval
Business Outlook

Pros

More than one shift available. Good company to grow with, company likes to hire within.

Cons

Back to back calls of frustrated callers. Claims Adjusters were behind on their claims which made things harder on the customer service reps. Pay could have been higher to match workload.

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2.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Long training period, hybrid schedule - Mondays and Fridays from home and T, W, Th in office.

Cons

When hiring on, I accepted a salary of $18 per hour because the HR team said everyone gets a promotion and salary bump after 6 months. Thats not true. I get a 97% audit rate and still haven't didn't get a cost of living raise since I've been there. They have a clear promotion path that you MUST follow and it jumps you up like 30 cents per hour between positions. Its possible to get promoted, but you might as well stay put because its double the work for a tiny salary bump.

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