Employee Satisfaction - Customer Service Representative Sedgwick Employee Review

Fully Remote Flexibility — Many roles allow employees to work 100% from home, giving you control over your environment and eliminating commute time.

Department Variability — Employee experience can differ widely depending on manager, team, and role type.

Long training period, hybrid schedule - Mondays and Fridays from home and T, W, Th in office.

When hiring on, I accepted a salary of $18 per hour because the HR team said everyone gets a promotion and salary bump after 6 months. Thats not true. I get a 97% audit rate and still haven't didn't get a cost of living raise since I've been there. They have a clear promotion path that you MUST follow and it jumps you up like 30 cents per hour between positions. Its possible to get promoted, but you might as well stay put because its double the work for a tiny salary bump.