Scottsdale Rehab - Overworked, Understaffed - CNA Select Medical Employee Review

2.0
Nov 19, 2014
Recommend
CEO approval
Business Outlook

Pros

At Scottsdale Healthcare Rehab Hospital, the DON is for the most part a good advocate for the nursing staff. Administration is trying to adopt a more approachable method of leadership, so it's not uncommon to see the hospital CEO out on the floor (Scott Keen is a pretty cool guy). The staff-patient ration is intended to be very reasonable, 1:5 for nurses and 1:6 for CNAs.

Cons

Staff-patient ratios have been a joke. Day shift can expect to see 1:7 for nurses and 1:9 for CNAs. This wouldn't be so bad if we could go in and complete care per our time management (as you would in any other acute care), but administration and therapy complain that "the patients are in a rehab facility and need to do as much as they can for themselves." Ain't nobody got time fo' that, especially when half of those patients are max assist or total care and the rest are demented; the hospital routinely brings in patients that are clearly unrehabable. Many nursing staff have injured themselves just so we can have a full house. A note for CNAs: our raises are not performance-based and only happen once a year. That person who takes too long of breaks and doesn't answer call lights? Yeah, you get the same $0.10 raise a year they do. That's not an exaggeration.

Explore other reviews about Select Medical

5.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Great onboarding Good systems in place Resources for pretty much everything

Cons

Rigid point system for attendance

2.0
Apr 4, 2026
Recommend
CEO approval
Business Outlook

Pros

The pay is better than most places- but for a reason. Rehab team fabulous.

Cons

Greedy for-profit system. Benefits are terrible. Unsafe patient assignments. This patient population is critically ill, unstable, and often come with infections, pressure injuries and other conditions they acquired at the sending hospital. Most packed ICUs send patients here when they aren’t progressing fast enough or about to die. You often have 5 of these patients at a time on ventilators, critical drips, complex wound treatments, etc. Due to high staff turnover you are often working with a staff who was rushed through orientation and hired with no acute care experience. Their clinical liaisons often withhold or fail to assess for pertinent information prior to them arriving and they often make promises to the families and patients that are untrue (they get paid bonuses to bring in patients- regardless of their outcomes). If you become a charge nurse expect to have a full patient assignment while rounding with providers, running codes, and doing admissions. Don’t expect support from your local leadership team as their expectations from the regional team are too high and they are also overburdened with responsibilities.

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