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      SelectQuote

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      SelectQuote reviews

      Great coworkers but poor management and empty promises - Customer Service Representative SelectQuote Employee Review

      1.0
      Jul 9, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      My coworkers from the Wilmington branch were some of the best people I've worked for.

      Cons

      Empty promises, Unfair Treatment.felt like I was on an Island. I started as 1 of 4 CSR reps in Wilmington. One of the four was remote but they refused to let the other 3 be remote. Eventually all reps left accept for me. My manager was in the Kansas office. I was paying $50 a month for a parking pass & commuting. I asked since I was the last one & that they made it clear they were only going to hire for Kansas going forward can I be remote & they refused....Eventually they decided to stop paying the absorbant rent for downtown Wilmington & made everyone remote. Soon after they shut down that branch entirely.

      avatar
      SelectQuote Response
      6d
      Thank you for taking the time to share your feedback and for your years with SelectQuote. We appreciate your recognition of the supportive coworkers you had the opportunity to work alongside. We're sorry to hear your experience with management and workplace flexibility did not meet your expectations. Feedback like yours helps us better understand where we can continue to improve the associate experience and our communication during times of organizational change. We appreciate your contributions during your time with SelectQuote and wish you all the best in your future endeavors.

      Explore other reviews about SelectQuote

      5.0
      Jun 25, 2026
      Sales agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good. I’m happy there. No issues

      Cons

      Not really much. You get what you put in

      avatar
      SelectQuote Response
      2w
      Thank you for taking the time to share your feedback. We're thrilled to hear you're happy with your experience at SelectQuote and appreciate your recognition that success comes from the effort associates put into their work. It's also great to know you haven't encountered any significant concerns. Thank you for being part of our team, and we wish you continued success at SelectQuote.
      1.0
      Jul 9, 2026
      Lha sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      They pay for you to be licensed in different states.

      Cons

      Company has no integrity. They mislead seniors thinking the life insurance is free and you are expected to make a sale. The trainers are all full of it don't believe the hype. They will fire you after 2 months and keep their favorites. People will literally tell transfer agent that they don't want any life insurance then you are expected to convince them otherwise.

      avatar
      SelectQuote Response
      6d
      Thank you for taking the time to share your feedback. We're glad to hear you appreciated the opportunity to obtain licensing through SelectQuote. We're sorry to learn that your experience did not meet your expectations. We strive to provide a supportive, transparent, and ethical workplace, and feedback like yours helps us identify opportunities to improve. We appreciate the time you spent with SelectQuote and wish you all the best in your future endeavors.
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