Good starting job but not much more - Information Technology SelectQuote Employee Review

2.0
Oct 7, 2021
Recommend
CEO approval
Business Outlook

Pros

limited, they give uber eats

Cons

The departments all have their different issues. The IT/tech department/org is set in ways regarding organization and assignments that are not productive. The pay for IT is poor, and most employees use it as a stepping stone to other companies. Management is not open to suggestions regarding pay or other things. I left the company for a $20,00 raise for similar responsibilities and SQ only offered a $5,000 raise. The overall culture in the IT area is poor. There is constant talking bad about agents, and security employees have been fired for reporting basic security vulnerabilities that management was not willing to change due to the impact on end users. Helpdesk has serious culture issues with new managers constantly being piled on while there simply is not enough hands on deck to support the numerous agent classes. The company stock has performed poorly on the market. Do not recommend buying. The overall technology, at least on the backend is buggy and resource intensive with outdated practices. The front end supposedly works well for agents and admins. I am not on a agent facing team, but I have heard sales at Selectquote is a typical sales position with high performers getting better opportunities at high quality leads while those starting out in sales get low quality leads, leading to less sales. Most agents are required to have their camera on the whole day so they can be monitored to ensure they are working (hourly pay + commissions). It is easy to get a sales job though, just find a current employee at the company on LinkedIn and have them refer you. If interested in the company, I would encourage any potential candidate to use it purely as a stepping stone to another company. Be sure to find a current employee on LinkedIn so they can refer you (they get a $ bonus too, all the better).

Explore other reviews about SelectQuote

5.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Good. I’m happy there. No issues

Cons

Not really much. You get what you put in

avatar
SelectQuote Response
2w
Thank you for taking the time to share your feedback. We're thrilled to hear you're happy with your experience at SelectQuote and appreciate your recognition that success comes from the effort associates put into their work. It's also great to know you haven't encountered any significant concerns. Thank you for being part of our team, and we wish you continued success at SelectQuote.
1.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

My coworkers from the Wilmington branch were some of the best people I've worked for.

Cons

Empty promises, Unfair Treatment.felt like I was on an Island. I started as 1 of 4 CSR reps in Wilmington. One of the four was remote but they refused to let the other 3 be remote. Eventually all reps left accept for me. My manager was in the Kansas office. I was paying $50 a month for a parking pass & commuting. I asked since I was the last one & that they made it clear they were only going to hire for Kansas going forward can I be remote & they refused....Eventually they decided to stop paying the absorbant rent for downtown Wilmington & made everyone remote. Soon after they shut down that branch entirely.

avatar
SelectQuote Response
1w
Thank you for taking the time to share your feedback and for your years with SelectQuote. We appreciate your recognition of the supportive coworkers you had the opportunity to work alongside. We're sorry to hear your experience with management and workplace flexibility did not meet your expectations. Feedback like yours helps us better understand where we can continue to improve the associate experience and our communication during times of organizational change. We appreciate your contributions during your time with SelectQuote and wish you all the best in your future endeavors.
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