Is this company tanking? - Anonymous employee SelectQuote Employee Review

3.0
Nov 26, 2022
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Rumor - SQ Medicare season is not going good in 2022. Enrollment team was broken up & given other jobs, and now all ppl flexed in to enroll for Medicare are paid $4 -$12 per enrollment . And they have to pass crzy metrics that take there money, and they only get paid $6 "commission " for enrollment.. Enrollment used to be pay $25 2 years ago. Another said-This company feels like a bunch of 30 somethings have run it into bankruptcy. It has a "brown nosers" feeling big time. - now senior customer care agents call new Medicare customers 3x week an read 12 page "scripts" to new customers. . - SQ isnt the same company you cannot make a good living here like we used to. Beside a few managers, it is not being managed very good. There is rumor that layoffs are about to happen. .

Cons

Needs to improve there action plan

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5.0
Jul 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Reliable flexible accommodation organized establishes

Cons

Competitive and can have long days

1.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

My coworkers from the Wilmington branch were some of the best people I've worked for.

Cons

Empty promises, Unfair Treatment.felt like I was on an Island. I started as 1 of 4 CSR reps in Wilmington. One of the four was remote but they refused to let the other 3 be remote. Eventually all reps left accept for me. My manager was in the Kansas office. I was paying $50 a month for a parking pass & commuting. I asked since I was the last one & that they made it clear they were only going to hire for Kansas going forward can I be remote & they refused....Eventually they decided to stop paying the absorbant rent for downtown Wilmington & made everyone remote. Soon after they shut down that branch entirely.

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SelectQuote Response
1w
Thank you for taking the time to share your feedback and for your years with SelectQuote. We appreciate your recognition of the supportive coworkers you had the opportunity to work alongside. We're sorry to hear your experience with management and workplace flexibility did not meet your expectations. Feedback like yours helps us better understand where we can continue to improve the associate experience and our communication during times of organizational change. We appreciate your contributions during your time with SelectQuote and wish you all the best in your future endeavors.
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