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      SelectQuote

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      Please read reviews - stay far away - Customer Services Representative - SDA SelectQuote Employee Review

      1.0
      Apr 17, 2023
      Customer services representative - sda
      Recommend
      CEO approval
      Business Outlook

      Pros

      The job is fully remote

      Cons

      Dialer that does not stop all day (600-700 calls) full of mislead senior citizens trying to get them to complete a "medicare review" by transferring them to a licensed agent who is really trying to sell them a brand new plan. The attendance policy is atrocious They have thought of every way to take your monthly bonus away from you. Attendance, availability, failing QA etc.

      avatar
      SelectQuote Response
      3y
      Thank you for sharing your honest feedback with us. We are sorry to hear about your poor experience with us. Our sales environment is a highly rigorous and dynamic one, and SelectQuote strives to prepare employees for that reality. However, we understand your concern and are continuously looking to improve our sales environment. We do take your thoughts seriously, so please reach out to any manager or our HR department to further voice any feedback or concern.

      Explore other reviews about SelectQuote

      5.0
      Jun 22, 2026
      Operations analyst ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great people and they always look to do right by their staff

      Cons

      Not many that come to mind

      avatar
      SelectQuote Response
      2w
      Thank you for taking the time to share your experience. We're thrilled to hear you've enjoyed working with such a supportive team and that you feel SelectQuote is committed to doing right by our associates. Creating a positive workplace where our people feel valued is a priority, and we're grateful for your recognition. Thank you for being part of the SelectQuote team, and we wish you continued success!
      1.0
      Jul 9, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      My coworkers from the Wilmington branch were some of the best people I've worked for.

      Cons

      Empty promises, Unfair Treatment.felt like I was on an Island. I started as 1 of 4 CSR reps in Wilmington. One of the four was remote but they refused to let the other 3 be remote. Eventually all reps left accept for me. My manager was in the Kansas office. I was paying $50 a month for a parking pass & commuting. I asked since I was the last one & that they made it clear they were only going to hire for Kansas going forward can I be remote & they refused....Eventually they decided to stop paying the absorbant rent for downtown Wilmington & made everyone remote. Soon after they shut down that branch entirely.

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