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      SelectQuote

      Engaged Employer

      SelectQuote reviews

      It was good until the commission structure changed. - FE Sales Agent SelectQuote Employee Review

      2.0
      Apr 17, 2023
      Fe sales agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work from home. Decent health insurance.

      Cons

      Ever changing performance metrics. They push you to take more calls early, when the conversion numbers are very low company wide and then punish you(reduce lead quality and quantity) for not having a high enough conversion rate. Lead quality is determined by conversion rate. Was frustrating to be selling $35-45k AP monthly and be treated like you're pond scum. I wasn't a top producer there, but anywhere else, those numbers top notch. commission percentages were based on lead quality. You got paid more more for selling a lower quality lead. When they restructure the entire divisions com structure, the commissions were a third of previous amount. I rage quit when my first monthly commission check under the new plan was nearly $7k less than under the old pay scale.

      avatar
      SelectQuote Response
      3y
      Thank you for sharing your honest feedback with us. We are sorry to hear about your poor experience with us. At SelectQuote we try our best to prepare Associates for the competitive and dynamic sales environment. We apologize if this was not apparent throughout your time with us. Please know, we do take your thoughts seriously and will consider them to help us improve in the future. To voice any additional feedback or concerns, please contact our HR department.

      Explore other reviews about SelectQuote

      5.0
      Jun 22, 2026
      Operations analyst ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great people and they always look to do right by their staff

      Cons

      Not many that come to mind

      avatar
      SelectQuote Response
      2w
      Thank you for taking the time to share your experience. We're thrilled to hear you've enjoyed working with such a supportive team and that you feel SelectQuote is committed to doing right by our associates. Creating a positive workplace where our people feel valued is a priority, and we're grateful for your recognition. Thank you for being part of the SelectQuote team, and we wish you continued success!
      1.0
      Jul 9, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      My coworkers from the Wilmington branch were some of the best people I've worked for.

      Cons

      Empty promises, Unfair Treatment.felt like I was on an Island. I started as 1 of 4 CSR reps in Wilmington. One of the four was remote but they refused to let the other 3 be remote. Eventually all reps left accept for me. My manager was in the Kansas office. I was paying $50 a month for a parking pass & commuting. I asked since I was the last one & that they made it clear they were only going to hire for Kansas going forward can I be remote & they refused....Eventually they decided to stop paying the absorbant rent for downtown Wilmington & made everyone remote. Soon after they shut down that branch entirely.

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