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      High Frequency calls - Life & Health Advisor SelectQuote Employee Review

      3.0
      Jun 13, 2023
      Life & health advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Support and flexibility to take as many inbound calls as you want during the day. Expect an extremely high volume during the AEP period in October-December. Managers are great and will push you to take more calls if you can. Highly metric-centric position.

      Cons

      A high-volume call center that can wear you down. Expect to take around 40-50 calls per day.

      avatar
      SelectQuote Response
      3y
      Thank you for sharing your honest feedback with us. We understand that there is a large demand of calls due to our highly competitive and dynamic sales environment. Please reach out to any manager or our HR department to further voice any feedback or concern.

      Explore other reviews about SelectQuote

      5.0
      Jun 25, 2026
      Sales agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good. I’m happy there. No issues

      Cons

      Not really much. You get what you put in

      avatar
      SelectQuote Response
      1w
      Thank you for taking the time to share your feedback. We're thrilled to hear you're happy with your experience at SelectQuote and appreciate your recognition that success comes from the effort associates put into their work. It's also great to know you haven't encountered any significant concerns. Thank you for being part of our team, and we wish you continued success at SelectQuote.
      1.0
      Jul 9, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      My coworkers from the Wilmington branch were some of the best people I've worked for.

      Cons

      Empty promises, Unfair Treatment.felt like I was on an Island. I started as 1 of 4 CSR reps in Wilmington. One of the four was remote but they refused to let the other 3 be remote. Eventually all reps left accept for me. My manager was in the Kansas office. I was paying $50 a month for a parking pass & commuting. I asked since I was the last one & that they made it clear they were only going to hire for Kansas going forward can I be remote & they refused....Eventually they decided to stop paying the absorbant rent for downtown Wilmington & made everyone remote. Soon after they shut down that branch entirely.

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