A Mess - Customer Service Representative (CSR) SelectQuote Employee Review

1.0
Oct 3, 2023
Recommend
CEO approval
Business Outlook

Pros

3 great checks during Aep

Cons

Management, the System, their process, no room for growth, constant changes

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SelectQuote Response
2y
Thank you for leaving an honest review. We are very sorry to hear about your poor experience with the company. Throughout training, SelectQuote strives to accurately portray the competitive and dynamic sales environment that our agents experience. However, we want to apologize if this was not properly communicated. The company looks to provide every member the opportunity to grow so we are truly sorry if this was not the case throughout your time with us. For any further feedback, we encourage you to contact our HR department.

Explore other reviews about SelectQuote

5.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people and they always look to do right by their staff

Cons

Not many that come to mind

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SelectQuote Response
1w
Thank you for taking the time to share your experience. We're thrilled to hear you've enjoyed working with such a supportive team and that you feel SelectQuote is committed to doing right by our associates. Creating a positive workplace where our people feel valued is a priority, and we're grateful for your recognition. Thank you for being part of the SelectQuote team, and we wish you continued success!
3.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

It’s a very large company.

Cons

Management is terrible in most cases. There are a few good ones, but they eventually fire them and replace them with a sycophant.

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