Beware turnover - Customer Care Agent SelectQuote Employee Review

3.0
Jan 4, 2024
Recommend
CEO approval
Business Outlook

Pros

Remote opportunity, good training, pay can be good.

Cons

Burnout with employees is common, money is good due to overtime requirements during peak season.

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SelectQuote Response
2y
Thank you for taking the time to leave a review. SelectQuote values your feedback as an associate! We appreciate your dedication to the company and want to address your concerns. SelectQuote strives to promote a healthy work-life balance within our culture, so we are very sorry to hear about your experience. As always, we encourage you to reach out to your manager for further support, or you can always contact our HR Department for assistance. Please know that we take your words very seriously and will use them to help us improve the employee experience moving forward.

Explore other reviews about SelectQuote

5.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people and they always look to do right by their staff

Cons

Not many that come to mind

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SelectQuote Response
1w
Thank you for taking the time to share your experience. We're thrilled to hear you've enjoyed working with such a supportive team and that you feel SelectQuote is committed to doing right by our associates. Creating a positive workplace where our people feel valued is a priority, and we're grateful for your recognition. Thank you for being part of the SelectQuote team, and we wish you continued success!
3.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

It’s a very large company.

Cons

Management is terrible in most cases. There are a few good ones, but they eventually fire them and replace them with a sycophant.

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