Don’t work here - Customer Services Representative - SDA SelectQuote Employee Review

1.0
Jul 14, 2024
Recommend
CEO approval
Business Outlook

Pros

-You get to work from home -they provide you with equipment

Cons

-the coaches don’t coach you well. Some are late to your meetings and others sit there talking about themselves and their lives for 45 mins -They will let you go with someone else on the google meet call -The give you the same leads over and over that have expressed they aren’t interested and or old enough that either you got within the hour or one of your co workers

avatar
SelectQuote Response
1y
Thank you for taking the time to leave a review with us. SelectQuote values your feedback and wants to address your concerns. We are very sorry to hear about your experience. Throughout training, SelectQuote strives to give our candidates realistic expectations of the dynamic and competitive sales environment. We understand that at times this can be challenging, and even overwhelming. Please note all client have shown previous interests in our services. Once again, we are sorry to hear about your poor experience. SelectQuote takes your words very seriously and will use them to help us improve moving forward.

Explore other reviews about SelectQuote

5.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people and they always look to do right by their staff

Cons

Not many that come to mind

avatar
SelectQuote Response
5d
Thank you for taking the time to share your experience. We're thrilled to hear you've enjoyed working with such a supportive team and that you feel SelectQuote is committed to doing right by our associates. Creating a positive workplace where our people feel valued is a priority, and we're grateful for your recognition. Thank you for being part of the SelectQuote team, and we wish you continued success!
3.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Annual bonus based on employee and company performance

Cons

Annual salary is way below national average, especially based on years of experience. They've talked about promoting all QA Analysts to QA Engineer for years (due to the fact we're all fulfilling QA Engineer roles but with the Analyst title and pay), but every year they had a new excuse as to why they couldn't promote everyone. The workload far outweighs the pay.

avatar
SelectQuote Response
5d
Thank you for taking the time to share your feedback. We’re glad to hear you recognized our bonus program and appreciate you sharing your perspective on compensation, career growth, and workload. Feedback like yours helps us better understand where we can continue to improve the associate experience. We appreciate your contributions during your time at SelectQuote and wish you all the best in your future endeavors.
See reviews by: Helpful|Rating|Date|All