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Semrush

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Semrush reviews

Salary - Customer Support Specialist Semrush Employee Review

5.0
Aug 2, 2022
Customer support specialist
Recommend
CEO approval
Business Outlook

Pros

Amazing Culture, good Salary, a lot of Freedom

Cons

Good for 1 year or 2, a bit boring for more as Customer Support

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Semrush Response
3y
Dear Colleague, Thank you for the positive feedback! We just want to add that at Semrush you can grow in any possible direction. Vertically, horizontally, or maybe even diagonally — you choose. From our side, there will be no limitations whatsoever. Please, schedule a meeting with your HR to discuss your future vision of growth in the company. We’re pretty sure that together you will find a great solution! Yours, Semrush Team

Explore other reviews about Semrush

5.0
Jun 22, 2026
Principal solutions consultant
Recommend
CEO approval
Business Outlook

Pros

Very thorough onboarding and enablement process. Great culture and people. Excellent company & team communication.

Cons

There's a lot to learn, which isn't a con - but something good to know.

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Semrush Response
2w
Dear Colleague, We're so glad you're enjoying your time with us! Looking forward to seeing your continued growth at Semrush. Yours, the Semrush Team
1.0
Jul 18, 2026
Channel account manager
Recommend
CEO approval
Business Outlook

Pros

None, get ready to be micro managed and have unobtainable quotas.

Cons

Management is clueless on how to run a channel program. US team is run like a college frat with condescending management. No official PIP, they will invite you to a meeting with HR and fire you.

1
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Semrush Response
1w
Dear Sender, We're sorry to hear that your experience with us didn't meet your expectations. We recognize that developing and scaling a successful channel program comes with challenges, which is why we invest in hiring experienced specialists for these roles. As with any performance-driven position, managers may ask questions, provide guidance, and regularly review progress to help teams stay aligned with business goals. We understand that these interactions can be perceived differently depending on individual experiences. We appreciate your perspective and wish you all the best in your future career. Yours, the Semrush Team
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